Transform Your Garden Into a Sustainable Oasis

Last Updated: November 2024

Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact form or request a consultation
• Contact us by phone, email, or other means
• Subscribe to our newsletter or updates
• Interact with our website

Personal Information may include:

• Name and contact information (email, phone, address)
• Property information and landscaping preferences
• Communication preferences
• Technical information about your device and usage

How We Use Your Information

We use the information we collect to:

• Provide landscaping services and consultations
• Communicate with you about our services
• Send you updates about projects and seasonal tips
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist us in operating our business
• When required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• File a complaint with supervisory authorities

Contact Us

For questions about this Privacy Policy, contact us at:

Email: [email protected]
Phone: (503) 555-0847
Address: 2847 Oak Grove Boulevard, Portland, OR 97202

Last Updated: November 2024

Agreement to Terms

By accessing and using Endurance Gardening services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Services

Endurance Gardening provides sustainable landscaping services including:

• Garden design and installation
• Native plant landscaping
• Water-efficient irrigation systems
• Garden maintenance and consultation

Service Terms

Consultations and Estimates

• Free consultations are provided for properties within our service area
• Estimates are valid for 30 days from issue date
• Final pricing may vary based on site conditions

Project Agreements

• All projects require a signed contract
• Payment terms will be specified in individual contracts
• Changes to project scope require written approval

Client Responsibilities

Clients agree to:

• Provide accurate property information
• Ensure site accessibility for our team
• Obtain necessary permits when required
• Follow maintenance guidelines provided

Warranty and Guarantees

Plant Warranty

We provide a 1-year warranty on installed plants, subject to:

• Proper care and maintenance following our guidelines
• Normal weather conditions
• No modifications to irrigation or soil

Workmanship Guarantee

All installation work is guaranteed for 2 years against defects in workmanship.

Limitation of Liability

Our liability is limited to the value of services provided. We are not liable for:

• Acts of nature or extreme weather
• Damage from client modifications
• Pre-existing soil or drainage issues not disclosed
• Utility line damage not marked by appropriate authorities

Cancellation Policy

Consultations may be cancelled up to 24 hours in advance. Project cancellations are subject to terms specified in individual contracts.

Contact Information

Questions about these terms should be directed to:

Email: [email protected]
Phone: (503) 555-0847
Address: 2847 Oak Grove Boulevard, Portland, OR 97202

Last Updated: November 2024

Digital Millennium Copyright Act Policy

Endurance Gardening respects intellectual property rights and expects our users to do the same. We will respond to clear notices of alleged copyright infringement.

Copyright Infringement Notification

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our DMCA Agent with a written notice containing:

Required Information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and location information
• Your contact information (address, telephone, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

DMCA Agent Contact Information

DMCA Agent: Sarah Thompson
Email: [email protected]
Phone: (503) 555-0847
Address:
Endurance Gardening
DMCA Agent
2847 Oak Grove Boulevard
Portland, OR 97202
United States

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its location
• A statement under penalty of perjury that the material was removed in error
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We maintain a policy of terminating services to users who are repeat infringers of copyright.

Processing Time

We will process valid DMCA notices within 5-7 business days of receipt. Incomplete notices will not be processed until all required information is provided.

False Claims

Please note that filing false DMCA claims may result in legal liability. Ensure you have valid grounds before submitting a notice.

Questions

For questions about this DMCA policy, contact our DMCA Agent using the information provided above.

Last Updated: November 2024

Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

1. Right to Information

You have the right to be informed about how we collect and use your personal data.

2. Right of Access

You can request access to your personal data and receive a copy of the information we hold about you.

3. Right to Rectification

You can request that we correct any inaccurate or incomplete personal data.

4. Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data under certain circumstances.

5. Right to Restrict Processing

You can request that we limit how we use your personal data.

6. Right to Data Portability

You can request a copy of your data in a machine-readable format.

7. Right to Object

You can object to certain types of processing, including direct marketing.

8. Rights Related to Automated Decision Making

You have rights regarding automated decision-making and profiling.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent
• Contract: To fulfill our landscaping service obligations
• Legal Obligation: To comply with legal requirements
• Legitimate Interest: For business operations and service improvement

Data Retention

We retain personal data only as long as necessary for:

• Providing services and maintaining customer relationships
• Complying with legal obligations
• Resolving disputes and enforcing agreements

Retention Periods:

• Customer data: 7 years after last service
• Marketing data: Until you opt-out
• Website analytics: 26 months
• Legal documents: As required by law

International Transfers

Your data is primarily processed within the United States. Any international transfers are protected by appropriate safeguards.

Data Protection Officer

For privacy-related inquiries, contact our Data Protection Officer:

DPO: Sarah Thompson
Email: [email protected]
Phone: (503) 555-0847

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Phone: (503) 555-0847
Address: 2847 Oak Grove Boulevard, Portland, OR 97202

We will respond to your request within one month. Complex requests may require up to three months with appropriate notification.

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of sensitive data
• Access controls and authentication
• Regular security assessments
• Staff training on data protection
• Incident response procedures